Shipping Policy
Thank you for shopping with Looks & Chambers. We are committed to delivering your order with care and efficiency.
Processing Time
All orders are processed within 2 to 5 business days. Orders are not shipped or delivered on weekends or holidays. During high volume periods, processing times may be slightly extended. You will receive a confirmation email once your order has been placed and a second email with tracking information once your order has shipped.
Shipping Rates and Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times after shipment:
Standard Shipping: 3 to 7 business days
Expedited Shipping: 2 to 3 business days
Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Domestic Shipping
We currently ship within the United States. Please ensure that your shipping address is entered correctly at checkout. Proverbs 3:5 is not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
Once an order has been handed to the shipping carrier, we are not responsible for delays caused by the carrier. If your package appears lost, please contact the carrier directly using your tracking information.
If you experience any issues with your shipment, please contact us at info@lookschambers.com and we will do our best to assist you.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Return & Exchange Policy
At Looks & Chambers, your satisfaction matters to us. We stand behind every piece we create and want you to feel confident in every purchase.
We accept both returns and exchanges within 14 days of the delivery date. To be eligible, items must be unworn, unwashed, and in their original condition with all tags attached.
We accept returns and exchanges for the following reasons: defective or damaged items, wrong item received, and sizing issues. If your item arrives defective or incorrect, please reach out to us immediately and we will make it right.
To initiate a return or exchange, please contact us within your 14 day window with your order number and a brief description of the issue. Once your return is received and inspected, we will notify you of the approval status and process accordingly.
Please note that all sale items are final sale and not eligible for return or exchange. Original shipping costs are non-refundable.
Refund Policy
If you have not received your refund within 10 business days, we recommend checking with your bank or payment provider first, as processing times can vary. If you still have not received it, please reach out to us and we will look into it right away.
Need help?
Contact us at info@lookschambers.com for questions related to refunds and returns.